Comments
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Thank you, TKWITS and SONICADMIN80, for your very good information. I will try your suggestions right away. Cheers!
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Each user has one device - a laptop (one is a Surface Book running Windows 10, the other is a Dell running Windows 10). I have not tried logging is as the users from a different device. I have re-installed NetExtender on one of the devices.
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Yes, I used the 6.5 instructions. Bingo! Your last sentence there got me on the right track. I had not added the SSLVPN IP pool to the routing on the AWS side of the VPN connection. Once I did that it all worked. Thanks very much, indeed!!
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Thanks for your reply and link to article. (fyi: I am using SonicOS 6.5) I have completed steps 2 and 3 as instructed in the article, but not step 1. My VPN Policies do not contain anything in Destinations, nor do I see any place in the configuration to add Destination(s).